PSTS--Personnel Security Tracking System--is a software program we at Solutions Engineering developed for the General Services Administration to manage its review process for individuals needing public trust and security clearances. It is a multi-featured program that integrates and provides uniformity for the varied aspects of the review process which had previously been handled by a number of separate programs based on extensive and complicated computer code. A process in which changes required rewriting code was replaced by the data-centric orientation of PSTS, which allows users to make changes in the process through editing dialog forms. By facilitating easy modification of the process, PSTS thus brings much greater flexibility and comprehensibility to the management of a complex review process. It also promotes efficiency, provides greater oversight, and reduces errors

In terms of interface, PSTS provides an innovative way of representing the review process as a decision graph, the nodes of which are traversed according to decisions made by the security specialists performing a review. This visual representation, along with an always-accessible review history, allows the security specialist to quickly grasp where individuals under review are in the process and what their needs are. Furthermore, PSTS provides automation for actions that need to be taken at different stages in the review process such as the determination of the appropriate security levels and investigations. It also automates the creation and transmission of necessary documents and memos. A web component allows reviewees to easily get information on their particular cases. PSTS therefore does much to streamline the GSA process for both the specialist user and the reviewee.

Customer Profile

Past Performance

Agencies and Companies