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 FV6 Automated Certificate - automated customer service via the web with automated back-end database population
 


The U.S. Department of Agriculture importation regulations provides for the importation of agricultural commodities exempt from quality inspection under certain specific conditions.  The exemption is applied for through the use of the “FV6 Form”.  The exemption is granted, denied, or waived (import is deemed “not regulated”) based on certain well defined business rules.  In an effort to reduce paperwork, cost, and time required and increase efficiency the department contracted with Solutions Engineering to devise a method for performing this operation in a more automated fashion.  We designed, proposed, and built the “FV6 Automated Certificate” system.  The system enables Shippers/Brokers/Importers to register on the site and subsequently apply for FV6 Certificates on the web.  All of the registration information is used to automatically fill in all the information which the system already knows about the applicant (reducing work, time, and expense on the part of the public sector).  The Certificate is immediately Granted, Denied, or Waived based on the information provided with full explanation provided for Denied or Waived.  The user may print the certificate, producing as many copies as needed, right on their local printer.  The Certificate which is produced is an Adobe PDF image with all of the application information on the Certificate and a unique Certificate Number.  This Certificate looks virtually the same as the paper-based certificate.  The Shipper/Broker can then clear their shipment with U.S. Customs by presentation of the FV6 e-Certificate.  What used to take days (even with overnight handling charges and prompt human action), now takes minutes without any additional costs and no human factor.  Additionally, all Certificates are recorded in the database.  When the shipment arrives at its exempt-use destination, the Receiver logs-on to the site, completes the Certificate by registering the “Receipt” of the shipment.  The data is collected for analyses at any time by USDA personnel.  Through a secure link on the Internet, the appropriate USDA personnel can run reports from their desktop which accesses the FV6 database.  At any point in time they can monitor the Certificates which were granted, denied, and waived; they can group or summarize this information by Port of Entry, for any Date Range of interest.  They can also group these by Agricultural Commodity type and run totals for weight and market value.  All of this is done by simply selecting the report and providing the range values.

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This application is a great example of how solid, stable, affordable technologies can provide a tremendous benefit to the hosting organization and the user clientele.  The Department liberated the time and talent of at least 2 full time personnel, through the implementation of this application.

The entire FV6 Automated Certificate system was written in HTML, ASP, and JAVA accessing data managed under MS SQL Server 7.0, running on IIS/NT4.0 and using SMTP services for supporting “Forgot Password” e-mailing.  All of the reports were written in Crystal Reports.  Changes to referential rules and data which changes very infrequently (once every 3 to 5 years) are supported through data import mechanisms from Access which supports changes to the reference tables.

 

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Solutions Engineering Corporation
5149 Westbard Avenue
Bethesda, MD 20816
© 2005 Solutions Engineering Corporation
Voice (240) 432-3798
Fax (202) 330-5753
moreinfo@soleng.com